Frequently Asked Questions
Everything you need to know about your next adventure.
How do I choose the right size for my Tropicfeel sneakers?
We recommend checking our detailed Size Guide located on each product page. Our sneakers generally fit true to size, but if you are between sizes, we suggest sizing up for the most comfortable fit.
What is your shipping policy and delivery timeline?
We offer worldwide shipping. Standard delivery typically takes 3-7 business days within Europe and 7-14 business days for international orders, depending on your location.
Can I return or exchange my items if they don't fit?
Yes, we offer a 30-day return policy for all unused items in their original packaging. You can initiate a return or exchange through our online returns portal.
Are Tropicfeel products sustainably made?
Sustainability is at our core. We use recycled materials like polyester from plastic bottles and eco-friendly foams to ensure our gear is as kind to the planet as it is to your feet.
How should I clean and maintain my gear?
Most of our sneakers are machine washable on a cold, gentle cycle. We recommend removing the insoles and air drying them away from direct heat to maintain their shape and durability.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay for a seamless checkout experience.